Last updated: May 16, 2026
These Terms of Service ("Terms") are a binding agreement between you and Swift Racks Inc. ("SwiftCNS", "we", "us", or "our"). They govern your access to and use of the SwiftCNS platform and related services.
By accessing or using SwiftCNS, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization. The Service is intended for professional and business use.
SwiftCNS is an AI-assisted platform for innovation workflows, including assumptions, hypotheses, experiments, learnings, insights, and related decision support.
Some features may be offered as early-access, pilot, beta, or evaluation functionality. These features may change, be limited, or be discontinued. Unless expressly stated in a signed order form, no specific uptime, SLA, or response-time commitment applies.
You are responsible for safeguarding account credentials and for all activities under your account and authorized users. You must promptly notify us of unauthorized access or security incidents related to your account.
You retain ownership of your submitted content, including prompts, uploads, notes, and workflow artifacts ("Customer Content"). You grant SwiftCNS a limited, non-exclusive license to host, process, transmit, and display Customer Content solely as necessary to provide, secure, maintain, and improve the Service.
You are responsible for ensuring you have all rights and permissions needed to submit Customer Content and use the Service.
SwiftCNS may use third-party infrastructure and AI providers to process requests and generate outputs.
SwiftCNS does not use Customer Content to train, retrain, or fine-tune its models unless you have provided explicit opt-in consent for that specific use.
AI outputs may be incomplete, inaccurate, or unsuitable for your context. You are responsible for reviewing outputs and for all decisions, actions, and outcomes based on those outputs. SwiftCNS does not provide legal, financial, tax, medical, or other regulated professional advice.
Each party agrees to protect the other party's non-public confidential information using reasonable safeguards and to use such information only for purposes related to these Terms and service delivery.
You agree not to misuse the Service. Prohibited conduct includes:
Paid plans are billed according to your selected package or signed order form. Unless otherwise stated in writing, fees are non-refundable and taxes are your responsibility.
If your plan includes monthly usage entitlements (for example, Innovation Actions), those entitlements reset each billing cycle unless your commercial agreement states otherwise.
We may suspend or terminate access for material breach, non-payment, legal or regulatory risk, security risk, or abuse of the Service. You may stop using the Service at any time. Sections that by nature should survive termination will survive, including confidentiality, disclaimers, liability limits, and payment obligations already incurred.
To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of uninterrupted availability, merchantability, fitness for a particular purpose, or error-free operation.
To the maximum extent permitted by law, SwiftCNS is not liable for indirect, incidental, special, punitive, or consequential damages, or for loss of profits, revenue, goodwill, or data. Our aggregate liability for direct damages arising out of or related to the Service is limited to the fees paid by you for the Service in the 12 months preceding the first event giving rise to the claim.
You will defend and indemnify SwiftCNS and its affiliates, officers, directors, employees, and agents from third-party claims, losses, damages, and costs (including reasonable legal fees) arising from your Customer Content, your misuse of the Service, or your violation of these Terms.
We may update or modify the Service and these Terms from time to time. If we make material changes to these Terms, we will post the updated version with a revised effective date. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the courts in Ontario, Canada.
Swift Racks Inc.
4230 Sherwoodtowne Blvd., Mississauga, ON L4Z 2G6
General inquiries: cns@swiftracks.com
Privacy inquiries: privacy@swiftracks.com
Last updated: May 16, 2026